Location: Broxbourne Salary: 30,000 - 40,000 per annum depending on experience Job Type: Full-time, Permanent The Opportunity Platinum Search Recruitment is working on behalf of a well-established and growing contractor to recruit an experienced Repairs Scheduler/Administrator. This is an excellent opportunity for an organised, proactive and customer-focused individual to join a busy repairs and maintenance operation, coordinating the scheduling of operatives and ensuring repair works are completed efficiently and within agreed timescales. The successful candidate will play a key role in the day-to-day running of the repairs service, acting as a central point of contact between residents, clients, subcontractors and field-based operatives. Key Responsibilities Schedule and coordinate reactive repairs and maintenance works. Allocate jobs to directly employed operatives and subcontractors. Manage daily diaries, workloads and appointment schedules. Liaise with residents and customers to arrange suitable appointment times. Monitor outstanding repairs and ensure jobs are progressing within agreed service level agreements (SLAs). Respond to queries from residents, clients and operational teams. Rearrange appointments and manage changes to schedules where required. Ensure operatives have the correct job information, access details and materials requirements. Update the internal repairs management system accurately and in a timely manner. Monitor job completions and chase ..... full job details .....