Commercial Account Manager
Woolpit, Suffolk
£28,000 - £33,000 DOE
Uncapped Commission
Full-Time, Monday to Friday, 8:00am - 5:00pm (hybrid available following successful completion of probation)

We are recruiting for a Commercial Account Manager to join a growing organisation. This is a varied and commercially focused role, combining account management, sales development, customer relationship management, and project support.

The successful candidate will be responsible for nurturing and expanding an established customer base while proactively identifying and securing new business opportunities. 

Key Responsibilities

• Develop and grow existing customer accounts, building long-term commercial relationships.
• Identify and pursue new business opportunities through outbound sales activity, networking, referrals, and industry research.
• Manage incoming customer enquiries and convert opportunities into sales.
• Prepare and issue accurate quotations based on customer requirements and project specifications.
• Support customers throughout the sales process, providing a professional and consultative service.
• Build strong relationships with decision-makers across a variety of sectors.
• Maintain an organised sales pipeline and accurately update CRM systems.
• Work collaboratively with colleagues to ensure projects and customer requirements are delivered successfully.
• Achieve individual sales targets and contribute towards wider business growth objectives.
• Keep up to date with product developments and industry trends.

• Previous experience within a sales, account management, business development, or commercial customer-facing role.
• Strong relationship-building and communication skills.
• Confident and professional telephone manner.
• Excellent written communication skills.
• Self-motivated, organised, and target-driven approach.
• Good working knowledge of Microsoft Office, including Outlook and Excel.
• Ability to manage multiple customer enquiries and priorities simultaneously.
• Experience working with CRM systems.
• Experience managing customer accounts and generating new business opportunities.