A leading insurance broker is seeking an experienced Quality Assurance Consultant to help drive quality, compliance and continuous improvement across a high-profile placement function.This role offers real visibility and influence, supporting complex commercial risks and working closely with senior operational and technical stakeholders.The roleEnsuring business is placed securely and in line with regulatory and internal standards. As a Quality Assurance Consultant, you will be:Conducting detailed QA reviews across new business, renewals and mid-term adjustmentsAuditing case files and handler activity to identify trends, risks and improvement opportunitiesProducing regular MI and insight to support operational and regulatory decision-makingLeading thematic reviews and contributing to FCA and compliance-led activityTranslating regulation into practical controls, coaching and improved outcomesAbout youYou''ll bring proven QA, audit or compliance experience from a commercial insurance environment and be confident challenging standards while working collaboratively.You''ll also offer:Strong knowledge of FCA frameworks and regulatory expectationsExperience delivering coaching, feedback or training to improve qualityExcellent written and verbal communication skillsThe ability to influence stakeholders and drive continuous improvementProfessional insurance qualifications (CII Diploma / ACII / FCII) are desirable but not essential.Why apply?Hybrid working (3 days remote, 2 days offic