Starting 28,000, hybrid working, Mon-Fri, Permanent Role, Health and Wellness Programmes, Enhanced Maternity/Paternity Schemes, Birthday Off The parts advisor role We''re seeking a skilled and motivated Parts Advisor to join our expanding team in Reading and provide outstanding service to our customers. This role is ideal for someone who is customer-focused, knowledgeable in parts operations, and commercially minded, with the ability to optimise stock management and drive sales.Duties of the parts advisorGreeting parts customers on site, making them feel welcome and providing exceptional customer serviceAssisting technicians by looking up parts needed for vehicle repairAnswering phone calls and assisting walk-ins and wholesale customers with their part needsStock checking, warehouse keeping etcLocating available parts when the dealership is out of stock and thinking outside the box to ensure we keep customer vehicles on the roadHandling parts payment collection and making sure all parts are billed appropriatelyPackaging and shipping parts back to the manufacturerGeneral parts advisor duties What we are looking for in our parts advisor You have previous working experience as a Parts Advisor or in a parts position within the automotive industry and have strong parts knowledge.Have exceptional communication skills and love delivering brilliant customer service.Retail counter and phone experience desirable.You are computer literate and confident using technology.Ability to use