Internal Sales Executive

Location: Daventry 

Salary: £29,000-£32,000

Hours: Monday to Thursday: 08:15-16:45 Friday: 08:30-16:00

Interaction Recruitment are supporting our client in Daventry with their hiring of a Sales Executive on a permanent basis. They have a close knit team and you''ll be an important part of their operation. 

Key Responsibilities

• Handle customer enquiries professionally via telephone and email, delivering an outstanding customer experience
• Process customer orders, quotations, and sales transactions accurately and efficiently
• Advise customers on product availability, pricing, and stock levels, ensuring all information is captured correctly
• Prepare and follow up on quotations and open enquiries to maximise conversion
• Provide technical advice and specialist product knowledge to support customer needs
• Hitting daily/weekly/monthly KPI’s by proactively contacting new and existing customers through warm and cold outbound calls within your allocated region
• Identify opportunities to cross-sell and up-sell products and promotions
• Build and maintain strong, long-term customer relationships
• Work closely with the Purchasing and External Sales teams to ensure smooth order fulfilment and sales efficiency
• Manage customer issues, including order queries and complaints, ensuring timely resolution and accurate documentation
• Support sales campaigns by sending literature and catalogues and following up accordingly
• Maintain accurate records and update customer information on internal systems
• Work collaboratively within a small, target-driven team to achieve territory and company goals
• Attend meetings, training sessions, and regular 1-to-1s with your manager

What We’re Looking For

• Excellent written and verbal communication skills with a confident and professional telephone manner
• A strong focus on customer experience and relationship building
• Sales-driven mindset with enthusiasm for meeting and exceeding targets
• Ability to learn new products, services, and systems quickly
• Proactive, positive, and “can-do” attitude
• Strong organisational skills with the ability to manage your own workload effectively
• Comfortable working under pressure, both independently and as part of a team
• Confident, enthusiastic, and self-motivated approach to work

Please apply with an updated cv.

If you’d like to discuss your application, please contact Dan Pearce.

(url removed)

(phone number removed)

INDNH