Internal Sales ExecutiveLocation: Daventry Salary: £29,000-£32,000Hours: Monday to Thursday: 08:15-16:45 Friday: 08:30-16:00Interaction Recruitment are supporting our client in Daventry with their hiring of a Sales Executive on a permanent basis. They have a close knit team and you''ll be an important part of their operation. Key Responsibilities Handle customer enquiries professionally via telephone and email, delivering an outstanding customer experienceProcess customer orders, quotations, and sales transactions accurately and efficientlyAdvise customers on product availability, pricing, and stock levels, ensuring all information is captured correctlyPrepare and follow up on quotations and open enquiries to maximise conversionProvide technical advice and specialist product knowledge to support customer needsHitting daily/weekly/monthly KPI s by proactively contacting new and existing customers through warm and cold outbound calls within your allocated regionIdentify opportunities to cross-sell and up-sell products and promotionsBuild and maintain strong, long-term customer relationshipsWork closely with the Purchasing and External Sales teams to ensure smooth order fulfilment and sales efficiencyManage customer issues, including order queries and complaints, ensuring timely resolution and accurate documentationSupport sales campaigns by sending literature and catalogues and following up accordinglyMaintain accurate records and update customer information on internal systems