Extra Care Scheme Manager
Our client Somerset council is looking for an Extra Care Scheme Manager to join their team.Role purposeTo ensure tenants receive a high quality and responsive housing and support service in a safe and secure environment, including providing tenancy management support and encouraging independence and choice.Ensure housing landlord duties are discharged in accordance with SomersetTo oversee the housing administration and management of social housing tenants and their homes within an extra care housing scheme.Accountabilities Provide pre-tenancy support to complete an assessment of needs to ensure maximum utilisation of the service. Attend multi-agency allocation panels and make decisions on the suitability of applicants for formal offers of a tenancy at an extra care housing scheme. Provide access to help when potential tenants are initially viewing a property, signing up new tenants and on a range of services available on a scheme.Conduct tenant sign-ups and visit tenants regularly to ensure the right support is given at the right time to enable the tenancy will be successful and sustainable.Support tenants and deal with all housing related enquiries from giving initial tenancy advice to managing complex cases. All contact with tenants must be recorded accurately on the Open Housing System. The role involves dealing with vulnerable people on a regular basis.To collaborate with housing teams, wider council services and other stakeholders to sustain tenancies within the scheme/s
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