Our client Somerset council is looking for an Extra Care Scheme Manager to join their team.

Role purpose

• To ensure tenants receive a high quality and responsive housing and support service in a safe and secure environment, including providing tenancy management support and encouraging independence and choice.
• Ensure housing landlord duties are discharged in accordance with Somerset Council''s policies and procedures.
• To oversee the housing administration and management of social housing tenants and their homes within an extra care housing scheme.

Accountabilities

• Provide pre-tenancy support to complete an assessment of needs to ensure maximum utilisation of the service. Attend multi-agency allocation panels and make decisions on the suitability of applicants for formal offers of a tenancy at an extra care housing scheme. Provide access to help when potential tenants are initially viewing a property, ''signing up'' new tenants and on a range of services available on a scheme. Conduct tenant ''sign-ups'' and visit tenants regularly to ensure the right support is given at the right time to enable the tenancy will be successful and sustainable.
• Support tenants and deal with all housing related enquiries from giving initial tenancy advice to managing complex cases. All contact with tenants must be recorded accurately on the Open Housing System. The role involves dealing with vulnerable people on a regular basis.
• To collaborate with housing teams, wider council services and other stakeholders to sustain tenancies within the scheme/s whilst encouraging social interaction, reducing isolation and promoting a positive atmosphere.
• Support the tenant through a full introduction to a new home and tenancy over an initial six-week period.
• Support tenants with access to help involving the provision of information and advice required to meet their needs in managing their tenancy through self-help or assistance. This will include provision of advice and information on welfare benefits, budgeting, managing money, tenancy responsibilities and obligations.

Benefits of working with Remedy

• A personal one-one service from your highly experienced dedicated consultant.
• Top tier supplier across London giving us first access to jobs
• Referral bonus - up to -250* per person placed.
• Double payrolls each week.

*Terms & Conditions apply

You will be required to fully register with Remedy for all locum positions.

Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.