Sales and Customer Support Advisor

We are the UK s leading supplier of quality timber doors, a successful family run business looking for an enthusiastic Sales and Customer Support Advisor to provide outstanding service and advice to a range of customers, primarily customer facing. Working from our new store in Farnham opening in November and as part of our professional and friendly team of 3, we offer a competitive salary, annual discretionary bonus, company pension, 23 days holiday, staff discount, My Staff Shop platform, cycle to work and Electric car schemes, Referral Program, sick pay after qualifying period.You will be serving customers face to face and handling incoming telephone enquiries, and will be expected to professionally and efficiently deal with queries, converting them into orders whilst providing exceptional consumer advice on our products.The role would candidates with previous experience working in the retail sector for companies like Carphone Warehouse, John Lewis, Currys, BandQ or similar. We are looking for candidates with proven sales experience and customer service skills who have the confidence to approach customers. You must have good PC skills and be a fast learner with the ability to retain product information, along with good telephone skills to follow up on orders.Reporting to the Branch Manager, your key duties will be:Sales Duties• Deliver excellent customer service that exceeds all customer s expectations.• Approaching customers and ensuring that they are dealt with efficientl
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