Customer Supply Chain Director UK and Ireland

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Customer Supply Chain Director UK and Ireland

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SharkNinja

.SharkNinja is a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes worldwide. Powered by two trusted brands, Shark and Ninja, the company has a proven track record of disruptive innovation and market expansion. Headquartered in Needham, Massachusetts, with over 3,300 employees, our products are sold at major retailers, online, and through distributors globally.UK and Ireland Customer Supply Chain DirectorBattersea, London / Hybrid – 3 days in the officeAs part of our growth, we seek a UK and Ireland Customer Supply Chain Director to join our EMEA Operations team. This key leadership role involves driving supply chain excellence, fostering retailer partnerships, and supporting international expansion initiatives.Lead cross-functional supply chain operations to enable growth and deliver exceptional service to consumers and retail partners.Develop and maintain integrated retailer partnerships to meet operational metrics (product availability, service, cost).Manage monthly order and shipment plans to achieve revenue targets, addressing risks and opportunities proactively.Streamline processes across channels to eliminate inefficiencies and improve service levels.Enhance order management tools, technologies, and reporting in collaboration with global teams and retailers.Support demand planning and commercial teams with forecasting and new product launches.Proven leadership in supply chain, order management, logistics, and demand planning within organizations known for excellence.Experience leading in matrix organizations and building external partnerships.Expertise in SandOP/IBP processes and end-to-end supply chain management.Exceptional problem-solving and stakeholder management abilities.We value diversity, equity, and inclusion, supporting all associates in bringing their authentic selves to work. We offer competitive benefits, learning programs, and a vibrant community committed to market disruption and innovation.Learn more about us and our privacy policies through the provided links.