Secondment / Fixed Term opportunity for 12 months (Maternity cover) The Grange Road team is looking for someone to fill the Service Manager role for 12 months. The service opened in 2022 and is the first High Complex Needs Supported Housing project within the City of London s pathway. The team works with clients who have been rough sleeping within the Square Mile of the City of London, working with them to build skills in managing support needs and tenancy sustainment. Many of the clients in the service have support needs around substance use, alcohol use or mental health. The service focuses on implementing the recovery approach and improving access to support through in house nurse and psychologist clinics. The Service Manager is supported by a Deputy Manager and Senior Project Worker. As the service manager you will: Support the team in creating a safe and supportive environment for clients, using PIE techniques and practices. Implementing routes to practical support for clients, through on site clinics and external partnerships Ensuring best practice is implemented and ongoing in the service Maintaining and building relationships with stakeholders and the community Leading and motivating the team in day-to-day work, personal development Taking on line management responsibilities for multiple staff members Liaising with commissioners, providing contract monitoring reports and maintaining effective joint working Working hours will be 9