Are you ready to take the next step in your IT journey? This is a fantastic opportunity to join a supportive and forward-thinking IT team where you''ll gain real hands-on experience and build a solid foundation for a long-term career in technology.Perfect for someone early in their IT career, this role offers structured development, exposure to modern infrastructure and cloud technologies, and clear progression into IT Operations and Infrastructure Support.Company Benefits: Onsite parkingFlexible workingPersonal development- help developing your role, exam support including guidance, study leave and the cost of studyAccrue additional holiday for extra hours workedLife coverPrivate healthcarePension schemeWhat You''ll Be Doing:Delivering first-line and desktop IT support to internal staffLogging and managing tickets via the service deskSetting up and configuring laptops and desktop equipmentSupporting Microsoft 365 usersAssisting with user account administrationTroubleshooting hardware and software issuesCarrying out desk moves and equipment relocationsFollowing established IT processes and security standardsWhat You''ll Bring:Basic knowledge of Windows 11Familiarity with Microsoft 365A proactive, problem-solving mindsetStrong communication skillsAround 1 years'' experience in an IT support role is preferred.Desirable:Exposure to Active DirectoryBasic networking knowledgeAn IT qualification (e.g. CompTIA A+ or similar)Why Apply?This role offers more than just support work - it