Customer Service ExecutiveLocation: Bradford or Wakefield (office-based) Salary: 26,000 - 30,000 (DOE) Hours: Monday to Friday, full-timeAbout the RoleStafforce Recruitment is recruiting on behalf of a well-established professional services organisation based in West Yorkshire. We are looking for a confident and customer-focused Customer Service Executive to join a busy and supportive team.This role is key to delivering a high standard of service, acting as a main point of contact for clients and ensuring a smooth, professional experience from initial enquiry through to resolution.Key ResponsibilitiesManaging inbound and outbound calls, emails, and client enquiries professionallyProviding clear and accurate information regarding services and processesHandling client queries and concerns with empathy and efficiencyUpdating and maintaining accurate records on internal systemsLiaising with internal departments to ensure timely communication and resolutionSupporting service delivery and contributing to continuous improvementEnsuring compliance with data protection and internal proceduresThe Ideal CandidatePrevious experience in a customer service or client-facing roleStrong communication skills, both written and verbalExcellent organisational skills and attention to detailAbility to manage multiple tasks in a fast-paced environmentConfident IT user with a professional and approachable mannerCommitted to delivering a high-quality customer experienceAbout UsWe are dedicated to fost