Customer Services Support Executive Uxbridge Up to £35K per annum My client is seeking an experienced Customer Services Support Executive to join their team in their Uxbridge office. The role involves coordinating after-sales activities, scheduling appointments, tracking service jobs, liaising with customers and engineers, and managing spare parts and documentation. and the ability to learn new systems are essential. You will: Develop and sustain strong customer relationships by consistently delivering a high standard of service. Respond to customer enquiries, prepare quotations, and process parts orders via telephone and email in a timely and accurate manner. Work closely with internal teams across the business to promote effective collaboration and communication. Complete a range of administrative duties and follow established processes to ensure customer service targets are achieved. Liaise with technicians and internal departments to support efficient, cost-effective service delivery. Oversee service and spare parts requests from initial logging through to invoicing, including providing updates, managing escalations, and coordinating field resources. Accurately identify required spare parts using technical documentation, diagrams, and internal systems. Track workloads, job queues, and planned maintenance schedules to maintain smooth operational performance. Provide ongoing administrative and operational support to managers and supervisors, including regular status updat