2nd Line Field Engineer£34,000 + £4000 Car AllowanceMy client are looking for a confident 2nd Line/Field Support Engineer to support clients across London, Surrey and North HampshireYou''ll spend around 3 days per week on client sites, with admin and remote support days worked from homeThe role: Onsite 1st/2nd line and deskside supportMicrosoft 365/Entra ID/Windows 10/11Intune/endpoint supportTroubleshooting hardware, software and connectivity issuesManaging your own tickets and client relationshipsSupporting project work and remote machine setupsProactively engaging with users and keeping them updated What we are looking for: Strong 2nd Line/Field Support experienceGood Microsoft 365/cloud support skillsConfident, professional and genuinely customer-focusedComfortable working independently across multiple client sitesInterest in AI/Microsoft Copilot is a bonusFull UK driving licence and own car essential This is a modern, cloud-focused support role, so we are particularly interested in people with current Microsoft experience rather than purely traditional on-premise or break/fix backgrounds. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very ..... full job details .....