The Transport Planner is responsible for planning, optimizing and managing delivery routes to ensure that vehicles and drivers operate efficiently, safely and cost-effectively. The role focuses on reducing mileage, fuel consumption, transport costs and delivery times while maintaining high levels of customer service and meeting delivery schedules.

1. Route Planning and Optimization

• Plan and optimise daily delivery routes on regular basis.
• Allocate new customer deliveries to suitable routes based on capacity, location and customer delivery requirements.
• Use fleet management software (Samsara) to plan allocation of new customers, new routes to respective depots/sites.
• Update and maintain fleet management software (Samsara) on regular basis with vehicle registrations against their corresponding route IDs.
• Update fleet management software (Samsara) on a daily basis with route and sequence changes.
• Update and maintain Warehouse Management System (WMS) on a regular basis with all customer accounts with their correct route IDs and sequences.
• Update Warehouse Management System (WMS) on a daily basis with route and sequence changes.
• Review and adjust routes periodically for every depot/site to accommodate growth and to identify inefficiencies in the routes.
• Communicate/Respond to customer services team with delivery delays, route disruptions and other logistical issues and provide necessary solutions.

2. Bookings and Special deliveries

• Liaise with Booking teams to arrange deliveries and collections for special category of customers (Wholesalers/Specials Customers/Syri Customers/Supplier collections).
• Liaise with depot supervisors and arrange special transport and provide updated information to depots about bulk deliveries for specific customers.
• Liaise with booking team to re-arrange any failed deliveries.
• Provide proof of deliveries/temperature logs upon request to customers and relevant stake holders.

3. Reporting and Administration

• Prepare daily, weekly and monthly transport performance reports to correspond business KPIs.
• Maintain accurate route plans, delivery records and logistics data.
• Support transport planning projects and business improvement activities.

Essential Skills & Qualifications

• Strong organisational and time-management skills.
• Excellent geographical knowledge and route-planning ability.
• Good analytical and problem-solving skills.
• Ability to work under pressure and meet tight deadlines.
• Strong communication and teamwork skills.
• Good knowledge of transport operations, vehicle capacity and delivery scheduling.
• Competent in Microsoft Excel and data reporting.