IT Support Engineer - Apple / VIP SupportChalford, Gloucestershire£35,000 DOETravel to additional sites in London and North Devon required occasionallyAre you somebody who genuinely enjoys hands-on IT support and helping users day-to-day?Do you take pride in solving problems properly rather than simply passing tickets elsewhere?Are you confident supporting Apple technology, Microsoft environments, Wi-Fi, and modern workplace technology?We are recruiting for an IT Support Engineer to join a highly professional and fast-moving organisation with an established internal IT function supporting users across multiple locations. This role sits within a highly user-focused IT team where personality, responsiveness, and professionalism are just as important as technical capability.You will act as a key point of contact for users across the business, supporting everything from MacBooks and Microsoft 365 through to networking, mobile devices, audio-visual technology, and VIP support requirements.This is not a heavily siloed support environment.You will enjoy variety, take ownership of issues, and genuinely care about providing an excellent user experience.The role also involves supporting senior stakeholders and VIP users, so strong communication skills and a calm, personable approach are particularly important.What you will be doing:Providing responsive day-to-day IT support across multiple sitesSupporting MacOS and Apple devices including iPhones and iPadsSupporting Microsoft 365 envir