Our client is a global FinTech organisation with a range of accountancy software products within the B2B and B2C marketplace. They are now seeking an Accountant for a post sales support role with a good understanding of accountancy and software products. Located at their impressive UK headquarters in central London. This is an 18 month contract initially, with 3 days in the office a week. Skills Accountancy qulifications - ACCA , AAT Experience in engaging with customers via outbound calls and emails, Experience delivering software-based product onboarding or training. e.g. Xero, Quickbooks, Sage. Ability and desire to learn while staying up to date with the appropriate software solutions. Duties Providing customer support including onboarding partner, strategy and training. Be the first point of contact to resolve challenging customer queries Hold consultative conversations and using questioning skills to uncover customer pain points. Able to build urgency in customers to activate and use their subscriptions Benefits Long contract Product Training Free Breakfast