The overall purpose of this role is to provide support for the team and to ensure the smooth and efficient running of the administrative aspects of the team s caseload, ensuring a high level of quality and accuracy at all times. Key Responsibilities: Set up new matter files in hard copy and on the file management system, including policy documements and diarising of file reviews. Handle all basic procedural checks and actions on new files and ensure that files are distributed to Claims Handlers. Conduct conflict searches on new files internally. Chase up information relating to the case as required. Assist claims handlers and supervisors with their daily To Do List. Assume responsibility for basic financial administration and transactions relating to the case eg requesting payments, dealing with accounts queries, office debits. Maintain accurate management and client information on an ongoing basis, in line with client protocols. Generate monthly reporting on cases for client review, using Excel and renewal reports as requested. Conduct billing administration, with input from case managers as required. Conduct post completion administration, including the archiving of closed files. Undertake basic clerical tasks on behalf of the team eg electronic filing, updating records and photocopying. Technical Skills and Experience: Educated to GCSE level or equivalent with minimum C grade passes in Maths and English. Previous experience in an administrative role is essential. Ideal