IT Support EngineerIdeally if you work for an MSP and want to work in house OR currently in an IT department for a company and fancy working for a larger business.Location: Near Shepton MalletSalary: 34000- 40000(dependent on experience)Hours: Monday to Friday, 8:00 - 17:00, plus Bonus About the RoleWe are looking for a skilled IT Support Engineer to join our client. If you have strong experience in 1st adn 2nd line support and some exposure to 3rd line, this is an excellent opportunity to develop your career further.You''ll help manage and maintain IT infrastructure, ensuring that systems run smoothly and that users receive high-quality support.This role will see you managing hardware, software, networking and security systems, while also contributing to internal software development and business continuity planning. Key ResponsibilitiesProvide 1st , 2nd and 3rd line IT support to staff, addressing hardware, software, and network issues Troubleshoot and resolve issues across Windows Servers, networking, firewalls, and virtual environments Assist with maintaining business continuity and disaster recovery planning Support internal ERP and warehouse management systems Help develop and maintain internal software solutions Ensure that all IT documentation is up-to-date and complies with ISO9001 procedures Skills and Experience RequiredExperience providing 1st line support, with exposure to 2nd line IT support tasks, some 3rd line Strong knowledge of Microsoft Windows Server and ..... full job details .....