Repairs and Maintenance Co-Ordinator - CM11 ESSEX - UP TO 28KMust have social housing experienceRepairs and Maintenance Co-OrdinatorJob description a growing provider of construction and refurbishment services, and are seeking a highly organised and detail-oriented Responsive Repairs Co-Ordinator to join our team. In this role, you will be responsible for managing the day-to-day administration of our responsive repairs service, ensuring efficient coordination between customers, contractors, and our internal team. The ideal candidate will have excellent communication skills, a strong ability to manage multiple tasks, and a keen eye for detail, ensuring repairs are completed in a timely and efficient manner.Previous Experience: Our ideal candidate would have experience within social housing and know how to arrange jobs from start to finish.Duties and Responsibilities:Coordinate and manage the booking of repair works for residential, commercial, and industrial clientsLiaise with customers to schedule appointments and ensure work is completed to their satisfactionMaintain accurate records of repair requests, appointments, and completed workCommunicate with subcontractors and in-house teams to ensure smooth workflowMonitor the progress of ongoing repairs and ensure deadlines are metHandle customer queries and complaints professionally, providing timely updates on the status of repairsAssist with invoicing and tracking of repair-related costsEnsure compliance with health and safety