Repairs and Voids Manager
Our client is currently seeking an experienced Repairs and Voids Manager to oversee the delivery of responsive repairs and voids services across their social housing stock. This is a key interim role, responsible for ensuring properties are maintained to a high standard, void turnaround times are met, and services are delivered efficiently, safely, and in line with regulatory requirements. Key Responsibilities: Manage day-to-day delivery of responsive repairs and voids works across social housing properties Oversee contractor performance, ensuring quality, cost control, and service standards are achieved Ensure void properties are returned to lettable standard within agreed timescales Monitor budgets, programmes, and KPIs, reporting on performance and driving improvements Ensure compliance with health and safety, building regulations, and housing standards Act as a point of escalation for complex repairs, complaints, and operational issues Work collaboratively with internal teams, tenants, and external partners The Ideal Candidate Will Have: Proven experience managing repairs and/or voids services within social housing Strong knowledge of responsive repairs, voids processes, and contractor management Experience working in a local authority or housing association environment Sound understanding of compliance, health and safety, and housing regulations Excellent communication, leadership, and organisational skills Ability to hit the ground running in
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