EMERGENCY HELPLINE OPERATOR - LatesJoin the Heroes Behind the Headsets! Become an Emergency Helpline Operator at AppelloAre you ready to make a real difference every single day? Do you have a calm voice, a caring heart, and a knack for solving problems under pressure?Here, one simple word can mean the world. Every ''hello'' can save the day or even a life. Join the UK''s most trusted and innovative careline service supporting vulnerable people.At Appello, we''re not just answering phones - we''re answering calls for help. From elderly and vulnerable individuals to urgent council services, we''re the friendly, reassuring voice on the other end of the line, 24/7.Please take a moment to listen to the types of calls that you may be dealing with here!️Hours: 32 hours per weekShift pattern: 4 days a week, 9 hours a day, including a 1-hour unpaid break.Your rota will be provided 6 weeks in advance. You will be guaranteed every other weekend off. The shift you could be assigned will be rotad between 10:00-00:00.Salary: £20,483.84 per annum (£12.31ph)Location: Remote.This role is a UK-based role, and any hybrid/remote work must also be within the UK.Start Date : 12th January 2026Training Schedule: 6 weeks (12/01/2026-20/02/2026)For this role, you need 5mpbs upload and 15mpbs download internet speedAppello Perks198 hours holiday (This includes bank holidays that you will work if rota''d.)We offer you discounts on everything from groceries and shopping through to holidays, insurance, da