Our client, an international engineering and manufacturing organisation based in the Barnsley area, is now looking to recruit an experienced Customer Service Administrator / Sales Administrator to join their team. The successful canddiate must have either extensive B2B customer service experience OR experience from within a very similar role. The successful candidate MUST be an excellent communicator, and be able to operate and improvise under pressured timescales, and handle numerous issues all at once Key Responsibilities Respond to service enquiries via multiple channels including email and telephone Manage and send service contract renewals Maintain and administer the service library and related documentation Liaise with site representatives to schedule and confirm dates for services Collect and record feedback on quotations and contract renewals Provide general support to the Service Department team to ensure efficient operations Ideal Candidate Profile Proven background in customer service with a strong understanding of excellent customer service practices Proficient in Microsoft Office applications, especially Excel Strong attention to detail and problem-solving skills