Role OverviewWe are seeking two motivated individuals to join our team in a hybrid IT and automotive support role. This position is ideal for candidates with strong IT skills and an interest in the automotive sector. Prior experience in car remapping is not required - full training will be provided.Key ResponsibilitiesProvide technical support related to remapping software and systemsWrite and manage remapping files for various vehicle modelsAssist customers and internal teams with troubleshooting and file deliveryParticipate in training and assessments to ensure quality and complianceCollaborate with the support and file writing teams to maintain service standardsRequirementsStrong IT skills, particularly in support and file handlingAutomotive knowledge is preferred but not essentialWillingness to learn and undergo trainingAbility to work weekends and late shiftsGood communication and problem-solving skillsWork ScheduleIncludes weekend shiftsLate shifts requiredFlexible scheduling may be availableTraining and DevelopmentComprehensive training providedOngoing assessments to support skill development and quality assuranceWork Split50% Technical Support50% File Writing and Management