Customer Service Administrator
Customer Service Administrator We are currently recruiting for a well-established, global organisation operating within the medical and laboratory technology sector. With a strong reputation for innovation, quality, and customer excellence, they are seeking a proactive and detail-oriented Customer Service Administrator to join their Newbury-based team on a 9-month temporary basis.This is an excellent opportunity to join a collaborative, international environment where precision, reliability, and outstanding customer support are at the heart of everything they do.The RoleAs Customer Service Administrator, you will be responsible for managing customer interactions and providing essential administrative support across service, logistics, and sales functions. You will play a key role in ensuring a seamless customer journey, from order processing through to after-sales service support.This role would suit someone who enjoys working cross-functionally, thrives in a structured environment, and communicates confidently with colleagues and customers across different cultures and regions.Key ResponsibilitiesRespond to customer enquiries promptly and professionallyProcess orders, invoices, and service-related documentation accuratelyManage service contracts and support credit control/collections processesProvide clear communication regarding backorders, product updates, pricing changes, and delivery schedulesCoordinate service calls, order spare parts, and monitor inventory levelsSuppor
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