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Permanent

After Sales Technical Administrator

Bishop's Stortford
money-bag 10000-500000 Annual
3198878087
Posted 3 days ago

Technical Support Warranty Administration Aftersales EngineeringWe are looking for an experienced After Sales Technical Administrator to join a growing technical and customer support function.This is a varied role combining technical support, warranty administration, spare parts coordination and dealer support. You will act as an important link between customers, dealers, engineering, logistics and internal departments, helping resolve technical issues while ensuring warranty claims and aftersales processes are managed accurately and efficiently.The position would suit someone with a background in automotive, engineering, machinery, technical service or aftersales who enjoys both problem-solving and administration.The RoleYou will be responsible for supporting the full aftersales process, from handling technical enquiries and warranty claims through to spare parts orders, dealer support and product issue management.Skills and ExperienceWe are looking for someone with a combination of technical understanding and strong administration skills. At least 3 years'' experience within service, aftersales, warranty or technical support. Previous experience within an automotive, engineering, machinery or technical environment. Experience working within a workshop, technical support or service environment would be advantageous. Previous warranty administration experience would be highly beneficial. Strong technical problem-solving skills. The ability to understand technical manuals, ..... full job details .....

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