Senior Account Handler - Commercial Salary - Circa £55k Location: London Full-Time Permanent We are seeking an experienced Senior Account Handler to join our Broking Operations team. This role combines hands-on technical expertise with mentorship and collaboration, supporting the delivery of exceptional service across a portfolio of commercial clients. You''ll play a key role in managing complex accounts while helping maintain high operational standards and supporting colleague development. The Role Manage complex commercial portfolios, including renewals, MTAs, and policy documentation across multiple business lines.Build and maintain strong client relationships, delivering reliable and professional service.Liaise with insurers to secure favourable terms and stay informed on market developments.Work closely with Account Executives to ensure seamless service delivery.Ensure documentation is accurate, compliant, and audit-ready.Provide guidance and mentorship to junior colleagues and support onboarding.Proactively resolve client queries with a solutions-focused approach. What We''re Looking For Essential: Strong experience in commercial account handling within insurance.Proficiency in Acturis or a similar broking platform.Broad technical knowledge of commercial products and market dynamics.Excellent organisational skills and attention to detail.Client-focused, collaborative mindset. Desirable: Experience mentoring or coaching colleagues.Familiarity with regulatory and comp