Metering Data Operative | FULL TIME | BURY | SALARY: FLEXIBLE DEO | MONDAY TO FRIDAY | 8:30AM – 5:00PM

We are recruiting for a Metering Data Operative to join a growing energy business based in Bury. This role involves maintaining accurate meter data, managing meter readings, resolving queries and liaising with customers, metering partners and internal teams.

We are looking for an organised, detail-focused individual with strong communication skills and the ability to manage a busy workload. Energy or metering experience is advantageous, but candidates with transferable administration, customer service or data entry experience are encouraged to apply.

Salary is negotiable depending on experience.

• Maintain accurate meter records for gas and electricity meters, including smart and Automatic Meter Reading (AMR) devices.

• Manage meter installations, exchanges, removals and associated data updates.

• Chase and collect meter readings from customers, engineers and metering partners.

• Investigate and resolve rejected meter readings, data discrepancies and metering issues.

• Ensure the correct Meter Operator (MOP) is assigned to each customer site.

• Liaise with metering companies to arrange smart and AMR device installations, removals and reconnections.

• Process industry data files and ensure customer supply point information is accurate and up to date.

• Communicate with customers, metering partners, other energy suppliers and internal teams to resolve queries.

• Support metering-related enquiries from colleagues across Sales and Operations.

• Produce regular and ad-hoc reports using Microsoft Excel.

• Ensure all processes are completed accurately and within required timescales.

• Identify issues, take ownership of queries and work proactively towards effective resolutions.

• Good verbal and written communication skills.

• Strong organisational and time-management skills.

• Excellent attention to detail and accuracy.

• Ability to prioritise tasks and manage a busy workload.

• Confident using Microsoft Office, particularly Excel and Outlook.

• A proactive approach to problem-solving.

• Ability to work independently and as part of a team.

• Comfortable working to deadlines and adapting to changing priorities.

• A flexible approach to work and willingness to support colleagues when required.

• Previous experience within an energy supplier, utility company or metering organisation.

• Experience working with meter data, meter readings or industry data flows.

• Knowledge of smart meters, AMR devices, Meter Operators (MOPs) or Meter Asset Managers (MAMs).

• Experience investigating rejected meter readings or resolving data discrepancies.

• Good working knowledge of Excel, including VLOOKUPs and pivot tables.

• 25 days annual leave plus bank holidays.

• Annual bonus scheme.

• Flextime.

• Free parking.

• Wellbeing support.

• On-site gym.

• Social and team-building events.

APPLY NOW!

Or contact the Commercial Team on (phone number removed) or email (url removed).

Please note that, due to the high volume of applications we receive, only those candidates successfully shortlisted for the role will be contacted.

INDCOM