ER and Resolution Manager
Are you looking for a new lead role in ER and Resolution? Are you ready to lead and direct a team? If so this could be the role for you. Team management and development Case Management and Reporting. Employee Relations and Resolution Framework Operations Outsourced Service Contract and Relationship Management, Engagement and Collaboration Policy, Compliance, and Best Practice Service Improvement and Innovation Top things about you You are a role model for our values, providing confidence to your service and creating the conditions for our people and residents to succeed. You work proactively with stakeholders across the council and partner organisations, representing your service at a senior level. You are organised and analytical, able to interpret and present complex information to senior leaders and your team. You are self-motivated and able to manage your own time effectively, working to your own and others'' deadlines. You can deliver through significant change, working with your Assistant Director to make improvements across your service and team. Your corporate contribution Work with your Assistant Director to deliver organisational change, ensuring appropriate systems of performance and development, communications, Equality Impact Assessment, monitoring and review are in place. Promote a strong commitment to Equality, Diversity, and Inclusion (EDI), embedding these principles into every aspect of service delivery. Ensure the Employee Relations Service aligns
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