Operations Administrator Newark, Full Time, Permanent £29,000 per annum. Our Newark based client is looking for a like-minded, enthusiastic and professional individual seeking a new opportunity as an Operations Administrator. You will be providing excellent service via telephone, live chat and e-mail as well as using a number of systems. THE ROLE As an Operations Administrator, your role will involve: Handling incoming enquiries Supporting tickets and amending details Responding to customer requests Loading data with excellent attention to detail Working closely with other departments including Finance, IT, Business Development and Marketing Creating and maintaining excellent customer relationships Keeping CRM up to date and accurate Handling customer enquiries THE CANDIDATE The ideal Operations Administrator candidate will possess the following: Previous experience with the hospitality industry preferred, not essential Exceptional attention to detail Previous experience of Microsoft Office (particularly Word and Excel) Ability to learn multiple bespoke systems (training provided) previous experience of Zendesk and/or SynXis would be advantageous Excellent communication skills Experience within a similar Customer Service position would be advantageous THE BENEFITS 28 days annual leave (inclusive of Bank Holidays) to increase with length of service Subsidised café on site Bonus day off for your birthday Critical Illness cover Life Insurance Personal Health Insurance ..... full job details .....