Customer Service Administrator 14.75phASAP Start-tempSt Mary Cray8.00am-4.00pm-Mon-FriOffice Based A leading UK Utilities company based in St Mary Cray requires a Customer Service Administrator to join their team on a temp basis. Excellent opportunity to learn new skills and build on existing.The role:Supporting with customer on-boarding and introduction through telephone and e-mailingEntering and tracking data accurately and updating customers accordinglyPre-Works Communications - on both sides'' contractor and customerCustomer Satisfaction and After care (SC/FC Calls)Planning and Scheduling, raising necessary permits and TM with councils and contractorsRecord Keeping daily-using internal systems such as MaximoThe candidate:Strong customer service and relationship managementMust be happy and confident being on the phone dailyAbility to explain technical processes clearly to non-technical customersOrganised, detail-oriented, and ability to manage multiple jobs at onceConfident handling customer expectations and resolving concernsAbility to work independently and collaboratively with operational teamsStrong proficiency in MS Office Suite: Excel, Outlook and TeamsPrevious experience using Maximo and BORIS-advantageous not essentialPlease send your CV forward if you are immediately available Customer Service Administrator as this role is to start ASAP! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation t