Purpose of the role:To deliver and continuously improve technology training, digital support, and eLearning content creation for Crowe, supporting both internal teams and SME clients. This hybrid role is central to Crowe''s digital transformation, blending enablement, support, innovation, and AI adoption.The postholder will act as a champion for digital and AI fluency, ensuring all staff and clients are equipped for the future.Key responsibilities include, but are not limited to: Proactive Weekly Tasks: Independently update all training materials (PowerPoint, face-to-face, eLearning) as and when departmental changes or communications occur. IT Inductions: Conduct face-to-face inductions (September/January) and offshore as required. Admin Ownership: Take full responsibility and manage the administration of September and January intakes, including MyStart sessions. Ad-hoc Training: Respond to requests and, if no material exists, create new eLearning courses (e.g., Outlook Core competencies).• Dynamics 365 Training: Deliver training, guidance and ongoing support for Dynamics 365 as it becomes a key business application. Software Testing: Participate in testing groups and provide feedback on new technology.• Stakeholder Engagement: Communicate and deliver confidently with all levels of the business, including, but not limited to trainees, staff managers and senior leaders.• Travel: Willingness to travel, sometimes intensively (e.g., 3 days/week for 2 months), with a preference fo