We are recruiting on behalf of client for an experienced Service Advisor to join thier established car dealership in Guildford, Surrey. This is an excellent opportunity for a customer-focused Service Advisor to develop their career within a busy and respected automotive aftersales team. Benefits: £32,000 basic salary. £38,000 achievable OTE, linked to customer satisfaction scores and successful upselling. Monday to Friday, 8:00am to 6:00pm. Saturday mornings on a rota. Established dealership environment with genuine career development opportunities. Experience with Kerridge and Keyloop systems. Duties: Manage customer bookings and provide a professional service throughout each dealership visit. Maintain clear communication regarding vehicle progress, costs and completion times. Deliver an efficient and attentive customer experience as a Service Advisor. Support excellent customer satisfaction scores through proactive communication and effective issue resolution. Identify suitable upselling opportunities based on customer and vehicle requirements. Accurately use Kerridge and Keyloop systems throughout the aftersales process. Requirements: Previous experience as a Service Advisor within a motor trade, automotive or vehicle dealership environment. Strong customer service, communication and organisational skills. A professional, confident and customer-focused approach. Ability to discuss vehicle servicing, repairs and associated costs clearly. The successful Service ..... full job details .....