Field IT Support Engineer (SC)
Field IT Support Engineer (SC) - London (Field-Based)Rate: 180- 220 per day Hours: 7.5 hrs/day within 07:00-19:00 (Mon-Fri) Contract: 6 Month (Inside IR35) Agency contract Start: ASAPJoin a Ring-Fenced Team of 15 engineers supporting multiple London customers (incl. government and banking). You''ll cover sickness/holiday, resource-on-demand and project work across sites. SC clearance is required (DV welcome).Work on MoD sites means MOD nationality rules apply. Clean UK driving licence essential; you may occasionally drive a customer-supplied vehicle to satellite locations.The roleDeskside/field support for Windows 10/11 laptops and desktops (HP/Dell/Lenovo).macOS (Mac and MacBook) setup and support.O365/Teams support; Apple/Android mobile device support.Wireless connectivity and fault diagnostics.Floorwalking/Tech Bar: walk-up fixes, user coaching, great customer comms.OS housekeeping: shortcuts, printers, network drive mapping.Follow build scripts to image/configure devices; IMACs (installs/moves/adds/changes).Basic Wintel/server: HP ProLiant Gen8-Gen10, Dell servers, Lenovo blades; backups, tape library, storage, break/fix.Cisco: basic knowledge/troubleshooting on switches/ports.Must haveActive SC (or re-clearable) and able to meet MOD nationality requirements; DV advantageous.Proven deskside/field support experience; confident customer manner.Full UK driving licence; willingness to travel across London/satellite sites.Flexibility to work any shift within 07:00-19:00.Nice
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