Sales Administrator
Location: Edinburgh, EH3 8EG
Salary: up to -35k
Contract: Temporary- 12 months

Grafton Recruitment are recruiting for a Sales Administrator for one of their busy, leading clients in Edinburgh. You will be supporting a team of sales and presales, offering administrative support to a busy and fast-growing business.

Duties of a Sales Administrator:

• Update Salesforce and other systems with relevant information on sales opportunities and customer orders
• Process Sales Order on Salesforce and on Websupport
• General administration duties, such as filing, scanning, answering calls, emails, queries
• Issuing quotes, processing orders, monitoring order shipments, escalating orders, monitoring stock level
• Manage the administration of the customer licencing process
• Manage the Mobile VideoTrial forms/trial requests
• Managing the customer front end of the chargeable RMA process- you will then confirm whether the repair is chargeable or not, if the customer is out of warranty you will provide the customer with a quotation for the work to be completed
• Management of new sales leads received

Responsibilities as a Sales Administrator:

• Must have proficient IT knowledge, ability to use all Microsoft offices
• Ability to pick up new systems
• SalesForce experience is desirable, but not essential
• Administration experience
• Excellent telephone manner
• Ability to prioritise workload, organise and meet agreed deadlines
• Attention to detail
• Excellent customer service skills

If you think you meet the above criteria, please apply directly through the link or contact Chloe Sims on (url removed) / (phone number removed)

We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We''re committed to protecting the privacy of all our candidates and clients, please visit (url removed) and (url removed) for our privacy policy.