Position: Housing Officer Location: Feltham/Hounslow - HYBRID Salary: £30,000 - 35,000 per annum Contract: 6 month fixed term contract We are seeking a proactive and experienced Housing Officer to support the effective management of our clients housing portfolio. About the Job To provide a customer focused, proactive and high-quality tenancy management service to the local authority, affordable and private sector homes. Ensure tenants comply with the terms of their tenancy/lease in respect of housing and tenancy management and take appropriate action to remedy any breaches. Responsibilities include: Facilitating the smooth and efficient management of lettings of properties and renewal of expiring tenancies. Lettings of properties that include LHA/PRS ensuring void periods are kept to a minimum. Conducting viewings with prospective tenants Ensure all paperwork and compliance documents in place for new tenancies. Ensure high retention of tenancies Actively work with residents to manage their rent accounts and maximise income. Support with the management of repairs including raising repairs, scheduling, documentation, and maintaining records. Build effective relationships with residents, increasing resident satisfaction and quality of life. Investigate complaints, insurance claims and MP/Councillors enquiries and review lessons learnt. Assist with the housing management and compliance within blocks to ensure they are compliant and well maintained Experience and Skills Requir