We are seeking a skilled Collections Manager to join a reputable financial services organisation in Hampshire. The role focuses on managing debt collection processes and ensuring compliance with industry regulations.Client DetailsThis opportunity is with a well-established financial services provider operating within the banking and financial services sector. As a mid-sized organisation, they are dedicated to delivering exceptional service and maintaining strong relationships with their clients.DescriptionManage and oversee the debt collection process to ensure timely recovery of outstanding balances.Implement strategies to improve collection rates while maintaining customer satisfaction.Ensure compliance with financial services regulations and company policies.Analyse collection data and prepare reports to inform decision-making processes.Collaborate with internal teams to resolve customer queries efficiently.Train and support team members to achieve collection targets effectively.Identify and address potential risks in the debt recovery process.Maintain accurate records of collection activities and customer interactions.ProfileA successful Collections Manager should have:Proven experience in the financial services sector, particularly in debt collection.Strong knowledge of banking and financial services regulations.Excellent analytical and problem-solving skills.Proficiency in using relevant software and tools for data analysis and reporting.Ability to manage and motivate a