Role: Customer Service and Technical Administration Coordinator Location: Baldock, Hertfordshire (office-based) Salary: £45,000 (negotiable depending on experience) Working Pattern: Monday to Friday, 9:00am 5:30pm (1-hour lunch)This is an office-based role in a quiet, rural setting, involving regular communication with a UK distribution site and occasional international interaction with overseas suppliers in Asia, including 1 2 trips per year. The Role An established UK-based business is seeking a highly organised and proactive Customer Service and Administrative Coordinator to support its Quality, Compliance, and Operational functions. Reporting to the Operations Director, this role plays a key part in ensuring smooth day-to-day administration, customer support, and coordination of technical and compliance activities across the business.The position offers a structured development pathway, with the opportunity to work closely with technical and operational teams while working towards becoming an Estimator. Key Responsibilities Act as a central point of contact for internal teams, suppliers, testing partners, and customer service enquiries Provide administrative and coordination support to the Quality Assurance and Technical teams across all product categories Support the management of quality standards throughout the product lifecycle, including documentation linked to APQP principles Assist with the administration of Supplier Quality Assurance Systems, including audit sch