Transport Operations ManagerTransport Operations Manager

Slough, SL3 0BB

Sunday - Thursday 11pm - 8am

Competitive Pay + Bonus + Company Benefits Portal

Career Development

About us

DHL Express UK is part of the Deutsche Post DHL Group - the world’s most international company. We operate in more than 220 countries and territories worldwide, enabling us to provide exceptional national and international career development opportunities. Within DHL Express’s pursuit to beThe Logistics Company of the Worldwe engage in a number of initiatives such as – Go Teach, Go Green and Go Help. DHL Express is ranked #1 UK Best Place to Work in Europe and a Global Top Employer (for the seventh consecutive year).

About The Role

We are currently seeking a Transport Operations Manager to join our experienced Linehaul team at our Southern Distribution Centre. You will drive the day-to-day operations within the transport department ensuring service; productivity; quality; security and cost targets are met, and standard procedures are followed. The Transport Operations Manager will lead a team, providing ongoing development and motivation, ensuring engagement and performance levels are maintained.

You will be responsible for:

Build and maintain productive relationships with our service centres, attending operational meetings when required

Review daily and weekly reports for legal compliance, vehicle utilisation and service delivery

Complete any infringements, investigations and action plans

Investigate any pre-depart issues and resolve as appropriate

Review accident and damage data to identify trends and hotspots

Measure performance against set KPI’s building action plans to address issues

Review and confirm resource requirements checking drivers, fleet and subcontractors are in place to deliver daily and weekly schedules and resolve any shortfalls

Review the daily resource plan and action any issues such as short notice absence

Resolve driver feedback queries and review fleet board scores weekly ensuring training and coaching of drivers is delivered and effective to improve performance

Deliver communication updates and daily briefings at agreed times

Conduct 1-1 meetings and facilitate listening groups to understand and address any team concerns/requirements whilst promoting career development

Conduct daily discussions with employees to inspire them to improve performance and service to our customers

Our Promise to You

Excellent pay structure

22 days annual leave entitlement rising year on year (capped at 26 days with the opportunity to buy more annual leave)

Eligibility to participate in our employee bonus scheme

Family friendly company policies

Access to Employee portal offering DHL exclusive benefits and discounts across high street retailers, supermarket chains, onsite gym and parking

Certified Mental Health First Aiders and access to virtual wellbeing centre

Access to enhanced company pension

Internal training and access to our internal jobs boards so you can be the first to know about longer term opportunities

Your Profile – Skill sets and Attributes

Excellent operational knowledge including processes within national and European logistics environment

Strong leadership and interpersonal skills including excellent written and verbal communication

Excellent knowledge of computer applications

Good at establishing working relationships and developing internal and external network

Strong project management, personal influencing and consultative skills

Strong analytical abilities paired with a solid understanding of commercial dynamics

Self-motivated with good judgment and decision-making qualities

Strong negotiation and presentation skills

Knowledge of UK DFT Security and Health and Safety processes and regulations

CPC and Tachograph law is advantageous including a strong understanding of driver’s hours and working time directive legislation

Transport Planning and Telematics knowledge is advantageous

Experience in a Transport Management/Supervisory role is desirable

What’s Next?

Apply now and upload your CV online.

Please note: Due to the nature of our business, we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants once offered employment to provide a full 5-year employment history. Additional to this we are required to carry out a Criminal Record and Counter Terrorism Check.

Privacy Notice

DHL International (UK) Ltd, act as a “Data Controller” and as per our responsibilities in line with the General Data Protection Regulations (GDPR) we take data protection very seriously and understand the importance of protecting your privacy and Personal Information. We collect and use your Personal Information in accordance with our Privacy Policy which will be supplied to you as part of our recruitment process.

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