My leading Banking client are looking for a talented and motivated individual to take responsibility for the operational delivery, execution and continual improvement of the IT Service Delivery Governance function across the organisation. You''ll ensure the IT Service Management governance, operational resilience requirements, regulatory obligations, audit commitments and technology control frameworks are effectively implemented, monitored and Embedded across the business. This is a newly created role in a fast growing Bank. A brilliant opportunity! The following skills/experience is essential: Strong IT Service Management governance experience within a complex, regulated technology environment. Knowledge of ITIL, COBIT, Operational Resilience, DORA, FCA, PRA, SOX and related technology control frameworks. Experience working across regional, global, third-party and intra-group technology providers. Excellent communication skills. Salary: Up to £120,000 + bonus + package Level: Vice President (VP) Location: London (good work from home options available) If you are interested in this IT Service Delivery Operational Governance Manager position and meet the above requirements please apply immediately. ..... full job details .....