IT Service Delivery Operational Governance Manager Banking London This is a new and exclusive opportunity for a IT Service Delivery Operational Governance Manager to join this thriving bank as they expand their IT Service management team Focus of the role :IT Service Management, governance, operational resilience or technology control environments. Role detailsJob title- IT Service Delivery Operational Governance ManagerEmployer: Investment BankingLocation: London city and home working hybrid 50/ 50%Permanent role salary (phone number removed) plus pension and bonusRequirements : experience with IT Service Management, governance, operational resilience or technology control environments, ITIL, COBIT, Knowledge of financial services regulations including DORA, FCA/PRA Operational Resilience, ECB ICT expectations and SOX. We''re looking for an IT Service Delivery Operational Governance Manager, Vice President, for our IT Service Delivery team.This role is responsible for the operational delivery, execution and continual improvement of the IT Service Delivery Governance function across EMEA Technology. Acting as support to the IT Service Delivery Governance Lead, the role ensures IT Service Management governance, operational resilience requirements, regulatory obligations, audit commitments and technology control frameworks are effectively implemented, monitored and embedded across the organisation. The role will focus on:Operational governance oversight across the 17 ITIL ..... full job details .....