Overview

We have a fantastic and exciting opportunity for an experienced Front of House, Brand Ambassador to join our STARS team. Working for one of our high-profile clients in London, WC2R.STARS at Securitas provide a two roles in one service to our clients, their staff, visitors and customers. We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration and third party vendor management, all combined with a discreet and vigilant security service.We combine best in class, impeccable Front of House services with enhanced security awareness training. Vetted to BS7858 our STARS complete bespoke training, tailored to meet the specific needs of our clients.Job Details

Hours: 26.25 hours per week (average). Monday - Friday, split shift.Week one shift pattern 0800-1300Week two shift pattern 1230-1800Salary: £19.00 per hourResponsibilities

Meet and greet all staff, visitors and contractors in a professional and personable mannerDeliver a consistently high-end customer focused experienceEmbody a high-performance approach and encourage colleagues to do the sameEnsure the workplace (reception, lobby, office, etc.) is visually of a high standardWork closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and workAssist in emergency situationsProvide timely and accurate informationRespond appropriately to varying and fast changing prioritiesBuild strong rapport with recurring customers (client staff, visitors, contractors, etc.)Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity and culture of bothQualifications

Essential criteria:5 year checkable historyExceptional customer service skillsComputer literatePlease only apply if you have experience delivering exemplary customer service in a fast-paced corporate environment with exceptional levels of communication and personal presentation.Essential Skills

Highest quality personal appearanceFlexible, professional and adept at working under pressureOutstanding written, verbal and oral communication skillsCustomer oriented with a passion for high-level serviceWorking knowledge of administrative computer packages such as MS Office, GSuite, etc.Polite and proactivePunctual and trustworthyAble to use initiative and highly adaptableExperienced in Customer Service, Front of House, Concierge, Hosting or Customer facing role ideally within a corporate environmentDemonstrate the values of integrity, vigilance and helpfulness which Securitas prides itself onAdditional Information

It’s great to see you’re considering a career with us here at Securitas UK! You\''re one step away from joining our global team of over 375,000 professionals.Diversity and Inclusion

Career Growth: Clear pathways from apprenticeships to leadership programs.Inclusive Leadership: A culture of respect, transparency, and collaboration.Fair Pay and Benefits: Competitive, equitable compensation and benefits.Our Commitment to You

Employee Networks – Safe spaces to connect and influence policies for change.Race at Work Charter and Armed Forces Covenant – Supporting equality and inclusion.Disability Confident Employer – Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements.Health and Well-being Programs – Mental health support and workplace wellness.Neurodiversity Top Employer Certification – Leading inclusivity for neurodivergent individuals.Take the Next Step

Join us and be part of a team that values you. Take the next step in your career with Securitas UK today!Seniority level

Entry levelEmployment type

Full-timeJob function

Sales and Business DevelopmentIndustries

Security and Investigations

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