Overview

An opportunity has arisen within the Urology department for a 12 month fixed term/secondment contract. You will work with consultants and/or their team within a specialty area, relating closely to other administrative and clerical staff within the urology service, and the service co-ordinator/Assistant Service Manager/ Assistant Divisional Manager. The post holder will work closely with the MDT team and cancer services. Cross site mostly based at St Albans City Hospital with potential travel to Watford General Hospital.We are building on the success of our award-winning virtual hospital and re-imagining models of care, working ever more closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority, as is innovation in improving clinical care, outcomes and patient experience. We offer a variety of flexible working options to support work-life balance.

Important information

Please note we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role.This advert closes on Tuesday 30 Sep 2025. If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.Responsibilities

Act as the main point of administrative support and contact for the urology cancer triage clinical teams, liaising with them on a day-to-day basis and prioritising own workload.Track and navigate patients through the urology cancer pathways – both diagnostic and surveillance (including prostate and bladder patients).Provide a comprehensive and efficient administrative service to the clinical team members of the urology cancer pathways (including cancer MacMillan nurses).Work closely with the clinical triage teams for the urology cancer pathways, key stakeholders from other services and liaison with other hospitals.Identify capacity issues, escalate these in a timely manner, and respond to patient enquiries.Coordinate and organise appointments and assessments with patients, and exchange information clearly and concisely, addressing anxiety, cultural and language difficulties.Complete relevant database input throughout the patient pathway.Support cross-site coordination between St Albans City Hospital and Watford General Hospital as required.Notes

Please note cross-site working and potential travel are part of this role. We reserve the right to close this advert early due to volume of applicants.

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