IT Helpdesk SupportSummer project 20th of April - 31 of JulyQuality personnel are currently looking for a professional, customer service driven helpdesk support agent to join one of our clients for a summer project. This person would need a mix of technical knowledge and the ability to communicate with users of all differently abilities who are remote working. This person needs to be very customer focussed and would need a calming and patient manner. The Shifts Five-day rota across 7 Days. One of these days will be either Saturday or Sunday every week. The shifts pattern varies slightly each week. Weekday shift one - The earliest start would be and the latest finish would be (you will be required to work a shift within these hours)Weekday shift two - The earliest start would be and the latest finish would be (you will be required to work a shift within these hours)Weekend - The earliest start and latest finish is The successful candidate • Excellent communication and note taking skills. • A great technical knowledge and the ability to ask the right questions to diagnose issues.• Great accuracy, patient and methodical. • Great team player and the ability to remain calm under pressure. • To show a methodical and accurate approach to gathering facts, evidence and make conclusions. Quality Personnel acting as an Employment Agency and Business (rated as one of the top 3 Agencies in Milton Keynes for the 6th year running!).Please note due to the volume of applications we receive yo