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Permanent

Service Transition Manager Role - Perm (FTC) - Hybrid

London
money-bag 70000.00-70000.00 Annual
2927038360
Posted 2 weeks ago

Service Transition Manager - AutomotiveFTC for 6 months initially to support a platform upgrade. .NET, SQL, Blazor, Azure within the automotive industry. Role - Service Transition ManagerType - Fixed term contract (6 months) likely extensionLocation - Hybrid, 2/3 days per week in the office (London, Victoria)Salary - 75,000 pa, pro rataSpec - Key ResponsibilitiesOwn and manage the end-to-end service transition process, ensuring the platform is ready for go-live and fully supported post-deployment.Act as the primary interface between engineering, QA, DevOps, operations, support, and other stakeholders throughout the transition phase.Establish and document all service management processes, support models, SLAs, and early life support arrangements.Ensure operational readiness through the development of handover materials, support documentation, user guides, and training where required.Manage the risks and dependencies associated with platform deployment, coordinating with delivery teams to resolve blockers.Support the planning and governance of future releases and updates, maintaining a repeatable process for service change.Ensure compliance with security policies, change controls, and audit requirements.Champion a seamless handover into live service that is well-documented, monitored, and maintainable. Skills and ExperienceStrong experience in Service Transition, Service Delivery, or Service Introduction within IT.Familiarity with software delivery processes and platforms built

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