Service Transition Manager London 3 month extendible contract excellent day rate Overview An exciting opportunity has arisen with a global insurance firm for a Service Transition Manager to help evolve the service delivery approach and manage the movement of key systems into live service. You will play a crucial role in ensuring smooth delivery of IT and Service projects, acting as a gatekeeper for live service. You should have experience in Service Architecture and Design to manage the successful service transition of a number of IT systems into live operations. You will need a deep understanding of IT service management processes, coupled with expertise in service design and architecture, ensuring seamless service delivery and continuous improvement. Role and Responsibilities Service Transition Management Oversee and manage the end-to-end transition process for new or changed IT services, ensuring that services are delivered effectively and meet business requirements. This may include leadership, management and oversight of other Service Transition Managers if there is a requirement for the team to grow. Service Architecture and Design Leverage your experience in service architecture to collaborate on designing scalable, reliable, and secure IT service support models. Ensure that services are designed to meet operational needs and customer expectations. Contributions towards, and potential ownership of support documentation for transitioning services. Process Design an