Service Now/Atlassian Product Owner This is a flexible, hybrid role and can be based from either of our offices in Peterborough, Manchester, Chesterfield, Stoke or Sunderland. We also have largely remote options available. Role Purpose: As the Atlassian and ServiceNow Product Owner, you are the strategic and operational owner of the organisation''s Jira, Confluence, and ServiceNow platforms. You define the vision, roadmap, and daily management of both toolsets, ensuring they are aligned with business goals, consistently adopted across teams, and configured to support high-quality, insightful delivery and ITSM excellence. This role bridges product ownership (what the platforms should do and why) with administration (how they are configured and run). You work closely with Technology, PMO, Transformation, COO teams, and business stakeholders to translate requirements into practical, scalable solutions that reinforce standard ways of working, maintain data integrity, and provide clear, actionable insight into work and delivery. Key Accountabilities and Responsibilities: Product Ownership and Strategy • Define the product vision for Atlassian and ServiceNow platforms aligned with organisational goals • Maintain a full, strategic roadmap covering enhancements, integrations, and platform evolution • Prioritise outcomes, epics, and features that maximise value while balancing feasibility and risk • Make informed decisions on product direction, adoption priorities, and technical trade