Senior ServiceNow EngineerSalary: Up to £80,000Location: Manchester (Hybrid - 2 days onsite, 3 remote)Type: PermanentThe OpportunityThis is a rare chance to step into a senior, highly visible ServiceNow role within a well-established, globally recognised organisation based in the heart of Manchester.ServiceNow is a strategic platform here - not a side system. You''ll be the most senior technical ServiceNow specialist in the organisation, acting as the global SME, shaping the roadmap, influencing senior stakeholders, and driving real business value through automation, integration, and platform excellence.If you''re looking for ownership, influence, and technical depth - this role delivers all three.What You''ll Be DoingDesigning, developing, configuring and enhancing the ServiceNow platform across enterprise-scale environmentsLeading the technical direction and roadmap for ServiceNow globallyWorking closely with senior business stakeholders to translate complex requirements into scalable solutionsDelivering and optimising solutions across ITSM, ITOM, HR, CSM, Service Catalogue, App Engine and integrations (including collaboration tools)Driving automation, workflow efficiency, reporting and platform optimisation to maximise ROIOwning upgrades, lifecycle management, and continuous improvement of the platformActing as a technical mentor and leader to junior engineers (based internationally), without direct line managementEnsuring strong documentation, governance, resilience, and