A leading company based in the Norfolk-area is seeking to appoint a Service Administrator to join their existing team.

The position will be customer facing, supporting the Service and Project Teams.-

Responsibilities of the Service Administrator will include:

- Answering all service calls
- Taking initial calls from customers and producing quotations
- Responding to requests for service and repair orders
- Following up on customer enquiries
- Liaising with potential new customers
- Working to ISO9001 standards
- Processing orders
- Looking at cost reductions and controlling costs

Candidates should have a strong customer service background and the ability to build solid business relationships.

Applicants should be confident communicating in a manufacturing environment and possess good organisation and administration skills.
This is a great opportunity to join an established team as part of a highly successful organisation. The role is full time, permanent and offers an attractive salary based on experience within in a similar role. However the key to this role is finding the right individual so if you have a background in customer service or experience within a manufacturing business and feel this is the role for you - please do apply.-

The role is hybrid and full product training will be given.